Another Satisfied customer

ARCOREY

ARCOREY

New member
I recently PM'd Foxpro with my tail between my legs for having done something I knew was wrong. While trying to call simultaneously with a scorpion and a FX3 I realized the remotes were conflicting. Being the MacGyver type, I fashioned a pair of makeshift tweezers from a twig and tried to remove the remote selector jumper myself in the field while using a small headlamp. Needless to say, I failed and dropped the jumper inside the call and couldn't retreive it. I explained that it was my negligence and wanted to know where to send payment and for how much to replace the jumper. Steve responded by confirming my address and offered to send another to me ASAP. As if that wasn't kind enough, he offered for me to send the call back at the end of the calling season and they would remove the lost part for me. I don't care what anybody says, that is above and beyond. After all, it was my fault from the start. Foxpro here's /ubbthreads/images/graemlins/grinning-smiley-003.gif /ubbthreads/images/graemlins/grinning-smiley-003.gif.

Thanks ARCOREY
 
Oh come on! /ubbthreads/images/graemlins/angry-smiley-055.gif All of these positive posts are getting out of hand. /ubbthreads/images/graemlins/laugh.gif
 
Don't get caught up in FoxPro's sneaky tactics, they're just being nice to get other people to purchase their products /ubbthreads/images/graemlins/smile.gif /ubbthreads/images/graemlins/smile.gif /ubbthreads/images/graemlins/smile.gif...doesn’t seem to be working /ubbthreads/images/graemlins/grin.gif /ubbthreads/images/graemlins/grin.gif /ubbthreads/images/graemlins/grin.gif

Edit: For those that don't know me, that's a joke /ubbthreads/images/graemlins/tongue.gif
 
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I just have to add to this topic to give kudos to the great folks at FoxPro (thanks, Jason!). I, too, am an incredibly satisfied FoxPro customer. I recently bought a Scorpion from MidwayUSA. I ordered a camo unit, and the box said it was a camo one, but what I received was black, not camo. Since I was going on a big hunt two days after receiving it, and since MidwayUSA had no other camo units in stock, I kept the black one.

After the hunt, I contacted FoxPro to see about getting the case switched to a camo case and upgrading to the new red remote backlight. They told me to send it in and they'd take care of it. I sent it last week, and I just got a call today from Jason at FoxPro, and he told me it's all done and ready to ship back. When I asked him what the charge was, he told me it was done at no charge since the box was mis-marked. I totally did not expect it to be free, and I was completely willing to pay for the upgrades!

FoxPro - great stuff and even better customer service! For those of you who think FoxPro stuff is expensive, remember - you get what you pay for!

Thanks, FoxPro, for awesome customer service. You've got yourself one very happy customer here!

SAB
 


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