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I was excited a couple weeks ago to purchase my first mojo critter! Second time out, the rod snapped off the bottom. Now it is a Nogo critter. I e-mailed mojo and they have not yet responded a week later. I am not real pleased with their customer service so far. I really thought a company with so many people talking them up would back it up with top notch customer service. Just ordered the woodpecker from tripleoddbuck.com with my new FX3 en route. Guess I can count on using the $45 mojo platform to build my own. Very discouraging. They will not get any more of my business. If I have to repair it myself after 2 outings, I will start building my own as well. Thanks for the input fellas.