Originally Posted By: Passmoreok, sent it in 3 weeks ago. still no reply, no gun back and no hope in sight!
When I had to send my Icon back last year, I called them nearly everyday between 8 and 9 am. I don't know if they got tired of dealing with me or if it was just luck but, I had a brand new replacement rifle within 3 weeks of shipping the defective rifle back to them.
Sorry to hear you are having such problems.