Originally Posted By: VAhuntrOriginally Posted By: bigsky_songdogsTC is still getting settled in from the move to S&W, and new employees are getting trained so i think there will be a transition period for a while. Plus with the move and the tooling being shut down they are extremely behind on all of their products. there was significant issues with TC from their old plant and management and the move to S&W is to fix that but like anything it take time for fix problems.
I hope they get you taken care of soon.
FWIW, I had great luck with TC and their customer service(the couple times I had to use them) before S&W took over. I'm sure with switching things around there will be delays and long waits for some unfortunate people.
To the OP, hope the rifle comes back sooner than expected.
Im sure, you have to have great CS when you have so many production issues, i just hope they get the OP all fixed up. I agree, call them everyday with the same issue, maybe youll get it quicker.
