Midway is losing my business.
I went to purchase a dozen Canvasback duck decoys, at the
end of this last season. Midway had the best price, but
at checkout, the Shipping costs were horrific. I went to
another internet vendor, which had the same decoys, a couple
of bucks more on the price, but their shipping costs were
MUCH lower. To the tune of $20 lower on the bottom line
of the order. So I purchased them at the other vendor, and
being a loyal Midway customer, sent them an account of what
happened in their loss of business, thinking they might be
interested where they were not competitive. After a form
letter like reply, from a CS person, I sent a reply
emphasizing I didn't care about their policy, or practices,
they WERE NOT competitive when their excessive shipping fee
was added to the order. To paraphrase the Midway reply, "Oh
well it is what it is". So I just shop for the stuff I want
to purchase, and get to the shipping, on the stuff I want to
order, at multiple internet vendors, and complete the deal
with the lowest price. So far Midway has not won one of those
contests. Sorry Larry, until you get competitive on both
price and shipping costs, you will be losing in my marketplace.
Squeeze