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hello, i wanted to repley as to the ki-yi bubba @ primos e-mailed me on 11/18 i called him the next day he was very helpful & i want to say that i thank him & primos for trying to help out. he sent me two new reeds to try & a new li'l dog howler. i went calling today & tried both,the howler pkg seems to work just fine.no dogs came in but thats not the howlers fault,it was windy & snowing today.i had the fever & went out anyway!! i'm sorry to say that the new reeds in the ki-yi did'nt help. maybe just me?? but i dont think so.i wanted to tell everyone how much bubba tried to help,i think alot of the primos team for responding to this thread!! i will continue to consider their products i the future because of this !! unfurtunately i think the ki-yi is a dud. good effort to make it right though !! good luck dave.........