Originally Posted By: wheelgunner57I also don't usually complain - but in the case of Optics Planet I'll make an exception.
In February 2013 I ordered a gun safe from Optics Planet. They hit my credit card on the day I placed the order (sorry Optics Planet - but you lie when you say you don't charge until the product ships). They then told me the product was not going to ship for 14-16 weeks. So, in no great hurry, I waited several months. In August 2013 after asking when my shipment would be made I was told another 4-6 weeks. So I cancelled the order. Three days later they told me it had been shipped. Too bad I had already bought and installed a safe from another vendor.
I have spent the last two months trying to return the unneeded safe to Optics Planet. But as of today - no luck. Just a very long run around.
I have a safe I don't need and they have my money.
Don't do business with these guys. Bad Juju.
Hi wheelgunner,
This is also a major bummer and I'm really sorry for the frustration and the run-around. Please PM me your order number and we'll get it sorted out ASAP!