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Wait till you have to sync the unit and the remote, there are no instructions on that either. After several e-mails they finally sent me some instructions which I printed off for future reference. The first customer service person must have thought I was an idiot or should be able to read her mind, the second person,  Zach I think was the one to finally explain step by step and sent something I could print off. Love my unit but customer service hasn't been very personable, would rather be able to call and talk to real person and they need more directions with their units.