Originally Posted By: JB-WIGene, I am still having the same issues with my Trail XQ38 as I stated in the thread I started. I went and installed this FW update hoping my grainy issue would go away from the last FW update...no luck. White hot seems really good because the landscape is black so the graininess doesnt show up but black hot is not that good. I am also finding the better image with rock or forest mode. For me to eliminate the grainy issue, I have to set the brightness at 2 and the contrast at 4/5 and that makes anything in the background washed out and not showing any detail. Still wished that I didn't do that first update.
That's exactly what I am experiencing...the rock or forest gets me the clearest image but everything else is "washed" out. The previous FW update, I was able to restore my image quality by re-setting the scope to factory default settings...now with this newest FW update, it won't give me the image quality, even doing the factory default. I called Sellmark Tech support and explained everything...he agreed that I have tried everything and it will be best to send it in. He said to go to pulsarnv.com and fill out the warranty service request form. I am currently waiting on a return email from Pulsar now to send it in. Hopefully they will get it all figured out.
