yes he is correct
Did you try a different load first?
If so.
I would think about changing (installing) to a new gas tube.
But would remove the gas block and tube first carburetor cleaner will help to clean the existing setup use the little straw to send the cleaner in both direction (from tube to block then from block to tube for final clearing I hope that makes sense) use air to blow everything out. Also check for dings, dents, & pin holes
IF you can get the tube and block to sit in Hoppes #9 for a soak then use compressed air to blow out, for several days soak blow out soak blow out. (fastest method is installing a new gas tube, and are not that expensive, and my cleaning solution is just being a cheapskate)
Now that the gas block is off take a pipe cleaner with hoppes#9 or CLP and clean the gas port on the barrel. blow it out with air.
WHY maybe enough crud is caked on inside the tube restricting the flow or a slight pin hole is allowing gas to escape that you failed to notice. For the barrel gas port it's just simply ensuring that a burr isn't covering obstructing the port or carbon build up started. And that isn't common (actually very rare) nor usually required, just a basic check.
I hardly ever recommend having the gas port in the barrel drilled out to the next size up, but you might have to have it done. If you tried a different load and new tube installed and it continues. (I have a suspicion, wished we lived closer to each other. it is probably a simple fix)
SuppressYourself beat in relying LOL
there is a million things many of us can type that should help you but maybe a pic of the gas block with tube (handguard off) would help. the block may simply be set against the gas block shoulder some are offet some are designed to sit against the shoulder. That would /could restrict the gas flow off setting the gas hole in the block and gas port in the barrel. If a gap is needed the gap between shoulder and block should be 0.025".
Now are there some blocks that are designed to sit to the shoulder without a handguard cap yes a few (hence the no 0.025" gap required).
But you said BCA which means they will source the most cost effective parts. Which tells me that they probably used a block that can be used with a hand guard cap (that cap is approx 0.025" thickness). The new gas tube install is just insurance to find the solution as it would most overrule crud built up or pin hole you may or may not see.
(most barrel manufactures will dimple the barrel 180 degrees from the gas port to assist in the line up... not all do this. if yours has this great now line up the back setscrew to the index dimple when installing as the back bottom set screw is in alignment with the gas hole in the block).
gas block with set screws
Looking at BCA web site for gas block they offer
video from brownell's gas block alignment
Now could your gas block have to be set against the shoulder or need a 0.25" gap to properly align ? yes to both.