loading new sounds on turbodog

M

miller21

New member
any advise on how to load new sounds on my turbodog would be appreciated, we got the instructions from primos but the wife says they are for a pc and we have an apple imac and i dont have a clue what the difference is but we cant get it to work
 
I don't have a MAC but I just add the sounds to my itunes account and I have it and the primos plugged in and open and I just click and drag from one to the other
 
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that could be i no the first time she tried i turned the remote on after and it has the word trashes as one of the sounds, i am a hunter not a computer guy i will tell her your opinion in the am and see if that helps, thanks
 
If you go to the Primos website, they have detailed instructions on what to do if this is not working. I have called their support and they will help talk you through it.
 
I fouled up loading the primos sounds on the turbo dogg by saving the sounds as a shortcut to the sounds, instead of the actual sounds. Primos customer service straightened it out for me.
 
I have followed the directions I saved the sounds in music media and then moved and saved the sounds in the removable disk drive under hunting sounds and the sounds play fine there. I remove the USB and turn the the remote on and wait for it to sync. The new file can be found on the remote but there are no sounds. Any ideas on what is wrong?
 
Originally Posted By: miller21I have followed the directions I saved the sounds in music media and then moved and saved the sounds in the removable disk drive under hunting sounds and the sounds play fine there. I remove the USB and turn the the remote on and wait for it to sync. The new file can be found on the remote but there are no sounds. Any ideas on what is wrong?
What type of sound file are these sounds your trying to load?
 
I'm not sure what kind of file it is. The sound where sent via email so when I opened them they were saved on a file in media manager. Then moved to the file under Bob cat sounds.
 
You should check with Primos customer service and explain the issue your dealing with. I had dealt with them when I first purchased mine and they were great to deal with.
 
ok try this
Workaround for Turbo / Alpha Dogg "NO NAME" sound issue.
10/10/11

If MP3 files are added to the Turbo / Alpha Dogg with any additional property data other than the Title of the track (that's what it will show up as on the remote), then those items and various other sounds will be displayed as NO NAME on the remote. This has been verified in all firmware updates 1.2 and lower. A firmware update to provide a final solution for this problem is in progress, but a workaround can allow sounds to be added prior to that firmware being available.

The workaround involves deleting all the extra MP3 data fields in the file properties of the sound files that are being added to the Turbo / Alpha Dogg. Note that only the sounds files transfered to the Turbo / Alpha Dogg device need to be edited. The original sound files can maintain the extra data at their original location.

Please follow these instructions to resolve the NO NAME sound issue:

1) Make a new folder on the Turbo Dogg via USB and copy your new sounds to this folder.

2) Right click on the added files ON the Turbo / Alpha Dogg (one at a time....sorry) and select PROPERTIES at the bottom of the menu.

3) Select the SUMMARY tab.

4) Select the ADVANCED button.

5) Under the MUSIC section select and delet the ARTIST, ALBUM TITLE, YEAR, TRACK NUMBER, GENRE, and LYRICS fields and delete any text that is in them (these MUST be blank).

6) Under DESCRIPTION, delete any text in the COMMENTS field and make SURE the TITLE field has some title in it or NO NAME will also display on the remote. We suggest that this TITLE be limited to 18 characters so it fully fits on the remote display screen.

7) Click APPLY then OK.

8) Do the above for each sound file you have added to the Turbo / Alpha Dogg device.

9) Unplug the Speaker unit from the USB, power down both the speaker unit and remote.

10) Turn them back on and they will SYNCHRONIZE.

All the sounds should now be available with proper names. If this does not resolve the issue, please contact Primos Customer Support.

Now mine did'nt offer a summary tab but I clicked on Details and filled out the open spots and hit apply and then ok
 
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