Most trouble free thermal

Trouble free - leaves a lot unanswered. Do the buttons work correctly ALL the time? Does it 'lose' zero? Everything else is a hard fail that needs repair. Batteries is the other 'problem', Can be warrantee or not. As all 'specialty' (assembly only) companies go, there may not be replacement parts after a few years, so you might get a newer model.
 
New (this fall/winter) AGM Rattler V2 35/640 2x16 owner here. Mounted on AR .204. I’m satisfied and liking it. Really decent image quality even when zoomed, thermal sensitivity is quite good, 5 year warranty, excellent company reputation, awesome QD mount.

The “cons”: Battery (proprietary) life is not what is advertised. No way I’ve gotten 11hours, or even 9.5 (AGM claims both on a full charge ??) more like 6 – 7 in the cold. But you get two batteries so it’s not much of a big deal. Function buttons are good layout and size but I’m not using them without looking at them when wearing gloves. That’s all I’ve got to “complain” about.

Being a fairly new thermal user I’m not sure what trouble(s) may manifest themselves but so far mine has been trouble free.
 
So far with about 3 years of service…both AGM and iRay haven’t had any issues. Now I’m in the South where I have to worry about heat and humidity more than cold.
They each use different batteries, but I have plenty of each. The iRay also has an internal battery which it rarely gets used except for when I swap out an external battery in the field.
 
Older Pulsars (Trail. model) had issues holding zero. Ask me how I know. They fixed it but also brought out the Trail 2 really quick to fix the issue for new units.
Had a FLIR that had a bad internal battery early on. They fixed it without any issues.

But with the tech today, I'd say that is the exception rather than the norm. Will be using s RIX S6 and NOCPIX H50 this winter. Right now they seem very nice. Some field time will give me a better idea. I would say that with any electronic item, you could have one that fails. Just the nature of it. More expensive doesn't always mean better quality. Do a search and see what comes up.
 
I think the OP is concerned about for design problems/failures -*. For big items we purchase, in no order:
1 does it work right every time *.
2 will it get fixed/replaced in reasonable time/cost *.
3 how long will it last.
4 does it do what I want.

I have an ATN OLT scanner (probably sell it as not using it anymore), Rattler 25-380 v1 (probably sell as not using it anymore). Rattler 35-640 v2 on the pistol and bolt tx60 on the carbine. None have failed. Personally, the more 'stuff' they add, the probability of some failure increases. As most all the parts are made in Asia and purchased in relatively small quantities, may be no replacement parts.
 
What would be the most reliable scope on the market. Looking for a 640 or higher
Thank you In advance
MB
I've bought heavily into Pulsar. When I was looking to get into thermal, Pulsar had the fewest visible complaints/issues posted acrost a wide variety of platforms and FB groups. By and large the reported issue of holding zero was the first generation of Trail scopes. There has been very few if any issues raised about Pulsar since.

Flash forward a few years and I hugely appreciate that Pulsar is not made in China. I have the random thought/concern after the Israelis started remotely blowing up electronic devices of their enemies that buying more digital Chinese scopes may be a poor move. I own a handful of Chinese digital NV and thermal optics. If war ever breaks out between our countries I will have serious reservations about raising one of them to my eyeball. Flame away...IDC.
 
IIRC only 6 manuf of VOx arrays. DRS/Mil made in EU, the test are Asian. Most of the rest of the stuff can come from US/EU. Belasco made TI's IR stuff and Lemon Av. had the optics shop.
 
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