Originally Posted By: HandCannon32xThat is my reasoning for never buying a polymer lower receiver.
Well, that may be your loss. I have not heard of another New Frontier Armory polymer lower failing, which is one of the reasons I plan on ordering another soon.
As per the issue I experienced with the polymer lower: UPDATE!
I typed up an email and sent it to New Frontier Armory hoping that someone would be at the office today, even if the company is officially closed on Tuesdays and Thursdays.
By the time I returned from lunch there was a response waiting for me in my inbox! I am thankful for the support and appreciate NFA's willingness to assist and rectify the situation.
If anyone is hesitant to purchase an NFA lower, don't be. I read more positive reviews about their polymer lowers than I did negative reviews. Besides, this lower helped me zap my first three coyotes!
Thanks again. New Frontier Armory!
"We were unable to open the photo, but assuming the lower is cracked, please
send us the lower at your convenience (along with a hardcopy of this email,
and a photocopy of your drivers license), and we will replace it ASAP.
Please be sure to enclose a good shipping address, as we will send the
replacement directly to your home. We apologize for the inconvenience, but
we back our products 100% with a lifetime warranty, and will do whatever we
can to get you back up and running as quickly as possible. Thank you for
your business!"