Weaver Service and Support
Service & Repair,
RGA Number
Required: Prior to the return of any product or part, a Return Goods Authorization (RGA) number must be obtained by calling Weaver’s Customer Service Department at (800) 285-0689. Press option 2 for support and press option 3 for riflescopes, binoculars, and rangefinders.
What to Include: Each returned part or product must include a written statement with the RGA number, detailing the nature of the claimed defect, as well as the owner's name, street address (we ship via UPS or Fedex, if you must have your product shipped to a post office box, please tell your representative so that we can make other shipping arrangements), day and evening phone numbers, and a copy of the original sales invoice. Include a money order in the amount of $10 U.S. Dollars to cover shipping and handling fees. We accept shipments from U.S.A. and Canadian customers only. In other countries, please contact your Weaver International Distributor in your country for service.
Where to Send
Your Product: Write your RGA number clearly on the outside of the package and ship it via a carrier that can give you a tracking number (e.g. UPS, Fedex, DHL, etc.) and ship it to:
Weaver® Outdoor Optics
6001 Oak Canyon
Irvine, CA 92618
I hope this helps.
