Aznative
New member
CUSTOMER SERVICE
I recently saw a post about optics and some of the posters were dissatisfied with Leupold. Leupolds are on top of the majority of my rifles. Lately, I put a VXI 1.5-4 power on top an AR. I haven't been happier. It holds zero and is very clear and sharp.
Last year I bought a RXBIV. This is a laser range finder binocular combination unit. When I got it the compass didn't work. I went ahead and used it for my antelope hunt and it did the job I purchased it for. I didn't really need a compass. However, I wasn't that happy with this purchase. The optics were substandard IMHO, and the combined unit was too big to carry a spare set of binos. I wished that I just purchased the more compact RXIV rangefinder only unit. About three months ago I sent the RXBIV back to Leupold to get the compas repaired. When I called a month later, they were waiting for a shipment that was due in the middle of September so they could just replace it. Well by the third week of September I called them again, and the customer service guy still didn't have a date. He made me an offer of ONE RXIV laser range finder plus a 10x50 pair of their Olympic Binos which are guaranteed for life. I just received these units yesterday, and I couldn't be happier.
I will continue to buy their rifle scopes even if their is some glass that is clearer for the same or less money for two reasons: Leupold rifle scopes are made in america and their customer service is fantastic.
Just my .02
I recently saw a post about optics and some of the posters were dissatisfied with Leupold. Leupolds are on top of the majority of my rifles. Lately, I put a VXI 1.5-4 power on top an AR. I haven't been happier. It holds zero and is very clear and sharp.
Last year I bought a RXBIV. This is a laser range finder binocular combination unit. When I got it the compass didn't work. I went ahead and used it for my antelope hunt and it did the job I purchased it for. I didn't really need a compass. However, I wasn't that happy with this purchase. The optics were substandard IMHO, and the combined unit was too big to carry a spare set of binos. I wished that I just purchased the more compact RXIV rangefinder only unit. About three months ago I sent the RXBIV back to Leupold to get the compas repaired. When I called a month later, they were waiting for a shipment that was due in the middle of September so they could just replace it. Well by the third week of September I called them again, and the customer service guy still didn't have a date. He made me an offer of ONE RXIV laser range finder plus a 10x50 pair of their Olympic Binos which are guaranteed for life. I just received these units yesterday, and I couldn't be happier.
I will continue to buy their rifle scopes even if their is some glass that is clearer for the same or less money for two reasons: Leupold rifle scopes are made in america and their customer service is fantastic.
Just my .02