I've been reading this thread.
There is just one comment I want to make.
Where was the communication from GPS, when it was appropriate, and needed, to those who had business dealings that were going to be harmed? As a businessman, you never hide behind some BS like pride, or anything else, when customers have money or property in your hands that they expect action on. Period. If you are honest, forthright, and up front, you call the people invloved and explain what's going on. And, you immediately refund their money and/or send any customer owned property back to them. Kinda sounds like a few folks were left in the dark when they had money and/or their property in your hands, with zero satisfaction about what was going on. To use the same words you are using, WTF, over...
And, someone above said they were threatened by you that if they posted about this issue, "something" was going to happen. If, after I've tried to settle an issue with you unsuccessfully, where you have my money and/or goods, and I feel I have been wronged, you better bet I'm going to tell the entire world about it.
What's being discussed here is integrity.
Don